Human Services Scheme

Human Services Scheme

The Human Services Scheme Part 1, Common requirements for bodies certifying Human Services establishes common requirements for certification of the services delivered by providers of a wide range of human services.

Part 2 (and onwards) of this scheme provide additional requirements for certification of a particular type of human service. If a conflict arises between Part 1 and another part, the requirements in the other part take precedence. Each part has its own information page.

The human services certification standards used by subsequent parts of this scheme have been developed by the relevant scheme owners. More parts may be added as scheme owners for other human services standards come on board.

CABs cannot apply for accreditation to Part 1 in isolation. However, each subsequent part calls up Part 1, thus an application for accreditation to (say) Part 2 will include an application for Part 1 (unless the applicant is already accredited by JAS-ANZ for another part of the HS Scheme).

As a product scheme, all applicants also need to comply with ISO/IEC 17065:2012 – Conformity assessment - Requirements for bodies certifying products, processes and services.


  • Standardising accreditation requirements as far as possible across a broad industry sector is more efficient and reliable.

Scheme owners

Each of the scheme owners for the subsequent parts has input to developing and maintaining Part 1.

More information

An application pack, application form and other relevant material is not available on this site. These documents are available through our SharePoint portal. If you are a body that we currently accredit, you can access this information through the Shared CAB Portal. If you are a new applicant, please complete an application enquiry form. Once this form is submitted, the Secretariat will contact you to advise the next steps.  For other stakeholders, please submit your inquiry through the online feedback form.