Designated Audit Agency Scheme

Designated Audit Agency Scheme

The Designated Audit Agency (DAA) Handbook was developed by the New Zealand Ministry of Health to ensure that hospitals, rest homes and residential disability care facilities provide safe and reasonable levels of service for consumers, as required under the Health and Disability Service (Safety) Act 2001. JAS-ANZ is a recognised accreditation body in the DAA Handbook, and the DAA Scheme Issue 3 together with other Accreditation Criteria specified below constitute the requirements for accreditation.

The mandatory content of service standards is stipulated in the Act and includes elements of any or all of: General statements of appropriate care delivery outcomes for providers; Statements of appropriate outcomes, procedures, or techniques for aspects of services; and, technical recommendations or specifications. The Act requires the Minister to subject the standards to review and consultation at least once every four years.

The Health and Disability Services Standards 2008 came into effect in 2009, and replaced the Health and Disability Standards 2001. The standards were the result of three years collaboration with diverse stakeholders including consumers, providers, government and non-government agencies, and the Ministry of Health.


  • Demonstrates satisfactory attainment (conformity) to the Health and Disability Services Standards NZS 8134:2008. The standards are mandatory for services subject to the Health and Disability Services (Safety) Act 2001, and are designed to establish safe and reasonable levels of service for consumer and to reduce risks from those services.
  • Adherence to the standards, in accordance with criteria prescribed in the DAA Handbook, demonstrates as a provider that you uphold consumer rights, effectively manage your organisation, maintain service delivery continuity, and provide a safe and appropriate environment.
  • Satisfying auditing against requirements in the DAA Handbook is a condition for certification by HealthCERT under the Health and Disability Services (Safety) Act 2001.

Scheme owner

The New Zealand Ministry of Health, as represented by HealthCERT.

More information

An application pack, application form and other relevant material is not available on this site. These documents are available through our SharePoint portal. If you are a body that we currently accredit, you can access this information through the Shared CAB Portal. If you are a new applicant, please complete an application enquiry form. Once this form is submitted, the Secretariat will contact you to advise the next steps.  For other stakeholders, please submit your inquiry through the online feedback form.