The Department of Human Services, Victoria (DHS) Disability Services division (DSV) provides and funds a range of services for people with intellectual, physical, sensory and neurological disabilities.  This division works in partnership with families and carers and with non-government and government service providers to advance the wellbeing and quality of life of people with disabilities.

In mid 2009 the department commenced a demonstration (or pilot) project that required disability service providers to undergo independent monitoring to confirm the quality of disability services provided to people with a disability and drive continuous improvement. The demonstration project was successfully completed in 2009.

This link to the Department of Human Services website provides additional information on independent monitoring of disability service providers in Victoria.

The department has published an informative document titled Independent monitoring processes for certification bodies that contains supplementary information for certification bodies.

Disability Service Providers can apply to any of the following certification bodies that have applied for JAS-ANZ accreditation for the DSV scheme:

• BSI Group (Australia & New Zealand) Pty Ltd
• Global-Mark Pty Ltd
• Health and Disability Auditing Australia Pty Ltd
• International Standards Certifications Pty Ltd
• SAI Global Certification Services Pty Ltd

The following provides links to the accreditation criteria, accreditation application pack documentation, and other related documents. All policies and procedures are un-controlled when printed. Please read all appropriate accreditation criteria, Procedure 5 (accreditation process), and when ready provide a completed application (with signatures, appropriate application fee, and documentation set) for review.

Accreditation Criteria

             ISO/IEC Guide 65 - available from your national standards writing body

Procedure 3 - Rules of procedure governing the use of the accreditation symbol (40 KB)

Procedure 11 - Rules of procedure governing accreditation (70 KB)

Procedure 15 - General requirements for bodies operating Product Certification Systems (45 KB)

Enclosure for Procedure 15: IAF GD5:2006 - IAF Guidance on the Application of ISO/IEC Guide 65 (265 KB)

Procedure 34 - Requirements for bodies providing Audit and Certification of Disability Service Providers in Victoria (440 KB)

Policies

Policies introduce or change accreditation criteria. There are no current policies.

Policy 07/09 - Extending the scope of accreditation to include additional, critical locations (local and foreign), locations (local and foreign) and foreign countries (40 KB)

Application Documents

Form 11 - Product checklist (435 KB) (New applicants for Product Certification only)

Form 22 - Fee structure (25 KB)

Form 27 - Product application form (160 KB)

Form 45 - Information disclosure (180 KB)

Form 115 - Checklist for Procedure 34 (1 MB)

Accreditation Process 

Procedure 5 - The conduct of accreditation assessments (180 KB)  

Advisory Notes

Advisory notes do not change accreditation criteria. There are no current advisory notes.

If you require further information please contact us.