If you are accredited, JAS-ANZ will monitor your compliance throughout your four-year accreditation term—this provides you with important feedback on maintaining your systems and performance.
This will include scheduled and unscheduled:
- surveillance visits, involving a range of activities. Our assessors may, for example, visit your premises to assess how you work, witness your performance, conduct probity and validation tests.
- surveillance assessments. Our assessors will do this in your offices and they will want to observe your auditors with your clients.
The number of scheduled checks may go up or down over time based on your performance.
If all goes well your accreditation continues until the end of the four-year term.
If our surveillance highlights emerging problems, you will need to make changes and it could be that we will have to reduce the scope of your accreditation or terminate your accreditation. If this is the case you will be notified in writing of the reasons why and given the opportunity to appeal these decisions.
Certification is a complex business and systems and practices can get out of alignment. With emerging problems it is critical that you let us know how you are responding. Are you solving the problem? Do you understand the underlying cause of the problem? Does your proposed solution convince us that you are in control?
You inform JAS-ANZ of what you are going to do through your portal. Then you are responsible for putting changes into practice.
If variations have to be made to reduce the scope of your accreditation or terminate you accreditation then you will be notified of the reasons why and given the opportunity to appeal these decisions.